it's you personal resume, 5 points sounds too cheap.
Warmly and open-minded, friedly and honest. Have been working in the hotel for sevral years -- this grants me great improvement on dealing with different guests. Hard-working, dependable, with patience
This is the fifth year from the job start. During which I have learned different operation procedure and solutions on customer service, department secratry, assistant and administrative chief; formed good working habits and enoyed the job.
献丑了~~~~~~~
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