急急急,跪求翻译,诚恳高手帮忙,不要在线翻译,非常感谢!!!

3.做好培训工作,提高服务水平。要进一步提高乡村旅游接待的整体水平,就要提高接待人员的整体素质,强化旅游服务意识。一是加强对旅游知识的培训。大多数游客都希望同从业人员进行直接交流,了解一些旅游方面的基本情况,旅游知识缺乏和不足,势必影响游客的整体感受,因此,要增强从业人员的旅游知识培训,使其更好地为游客提供服务。二是强调服务规范培训。乡村旅游以“特色”吸引人,但这种特色是建立在规范服务的基础之上的,可以说,没有规范和标准化的服务,特色就不可能存在。目前乡村旅游服务上还存在诸多不规范的现象,各地要针对当地实际情况,加强这方面的培训,以规范的服务来引导和促进乡村旅游的发展。三是加强对本土民俗文化和风土人情的培训。要认真挖掘,认真总结地方民俗文化和风土认清,并加强旅游从业人员在这方面的培训,使乡村旅游与当地民俗风情和乡土文化实现有机结合,提高旅游文化品位和服务档次。

3. To do a good job training, improve service levels. To further improve the rural tourism of the overall level of reception, it is necessary to improve the overall quality of the reception staff, and strengthen the awareness of tourism services. The first is to strengthen the training of tourism knowledge. The majority of tourists want to engage in direct communication with employees, understand the basic situation of tourism, tourism, lack of knowledge and lack of tourists is bound to affect the overall feel, therefore, to enhance the training of tourism professionals to better visitor services. The second is to emphasize the training of service norms. Rural tourism in order to "characteristics" attractive, but this feature is built on the basis of norms of service, it can be said not to normalize and standardize the services, features can not be there. At present, rural tourism services there are still many non-standard phenomena, around to the local actual situation, to strengthen training in this area in order to standardize services to guide and promote the development of rural tourism. The third is to strengthen the local folk culture and customs training. Mining should conscientiously, conscientiously sum up the local folk culture and customs recognize and strengthen the tourism practitioners trained in this area, so that rural tourism with local customs and local culture to achieve an organic combination of Tourism and Culture to improve the grade of quality and service.
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