请帮我翻译成英文，外贸常用英语，谢谢

“您好！您的订单仍在运送中，中间有段时间查询不到属于正常。建议您先撒消争议，再耐心等等，若过了合理时间仍未收到，我将按您需要，退款或重新发货。请谅解，谢谢！”

Hello Sir/madam, your order still on the way, this is normal the query not tracked sometimes. I hope you can cancel the dispute and wait for more days in patience, I believe the parcel will arrive in the near future. please believe that we won't make our clients bear any lose. If the parcel is returned or lost, we will refund you or send again without any reason, Please dont worry about that. thank you for your understand, thank you!

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