Dear Sir or Madam,
Thank you for your package, however, I am afraid the commodity does not serve the purpose I thought it would. Therefore, I have to ask for a refund with immediate effect.
I would arrange return of this commodity to your end soonest and I hope that you could arrange refund upon receipt of the returned package.
I apologize for any inconvenience caused.
Thank you for your understanding.
Yours Sincerely,
xxx
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